Frequently Asked Questions

Welcome to our FAQ page! Here you'll find answers to the most commonly asked questions about our policies, services, and processes. Whether you're curious about refunds, shipping, or privacy, we've got you covered with quick, clear information to help you out.

Products & Collaboration

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What services do you offer?

We offer services including finish stripping, re-anodizing, bead blasting, metal polishing, force patina, flame patina, and stainless steel oystering.

Check out our capabilities here: Commissions

Do you collaborate with other brands/companies?

Yes we do, and we do it a lot! Do you wish to collaborate with us?
Click the link here: Collaborate

How do I request a quote for my project?

To request a quote for your project, you can usually contact us via our Contact Form or E-mail, providing details about your project specifications and requirements. They will then assess the scope of the work and offer a price estimate.

What payment methods do you accept?

We accept a variety of payment methods, including American Express, Apple Pay, Discover, Meta Pay, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa.

Do you offer supplies for small CNC projects?

Yes, we offer supplies for small CNC projects, including aluminum degreasers, dyes, sealers, and other finishing products to support your custom metalwork needs.
Techevon X CadLab CNC Ano Line.

Here's a tutorial on how to use our Ano Line Products:
How to dye your parts using OUR products

Shipping & refunds

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Do you ship internationally?

Yes, we ship internationally. Please check our Shipping Policy for more information.

What is your return or refund policy?

Our return policy allows eligible items to be returned within 7 days for a full refund if unused and in original packaging. Customers are responsible for return shipping costs.
Refunds are processed within 10 business days after approval. Cancellations can be made if the order hasn’t been processed. For damages or issues, contact us immediately. Minor defects are not eligible for refunds, while major defects may qualify for a refund or exchange.
Custom items, clearance, and B-Stock items are non-returnable.
For more information please check our Refund policy

How can I track my order status?

You can track your order status through the shipping confirmation email we send after your purchase. The email will include a tracking number and a link to monitor your shipment’s progress.

  • Refund Policy

    Need to request a refund or have questions about returning an item?

    Refund Info 
  • Privacy Policy

    Wondering how we handle your personal information and keep it secure?

    Privacy Details 
  • Shipping Policy

    Curious about how, when, and where your order will be shipped?

    Shipping Info 
  • Terms of Service

    Wondering what rules apply when using our services and placing orders?

    View Terms 

FOR ALL OTHER QUESTIONS, PLEASE CONTACT US